Challenge: A county used technology, designed for fault tolerance, for the majority of its 911 services. However, the remainder of the systems did not share the same stability characteristic.
Prescient Solution: Prescient recommended and led the installation of a fully-redundant, chassis-based network switch, along with the implementation of a Blade Server system. Using clustering and continuous data protection technologies, the systems have the ability to support all county users. Additionally, Prescient provides day-to-day Helpdesk, server administration and network infrastructure administration. Prescient also provides support and configuration of communications equipment for the county public safety vehicles.
Result: Prescient designed the systems to provide load balancing for the increased growth projected.
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