About Prescient Solutions
Prescient Solutions is a Chicago-based IT outsourcer, using a cloud-based model to provide IT solutions to small, mid-sized and global organizations and government entities for over 20 years. Prescient Shared Services allows any size organization to cost-effectively manage IT resources and increase its bottom line. Large organizations love our private cloud solutions, but SMBs and local governments find greater value in leveraging our shared network of cloud providers solutions and support staff. PSS are tailored to business needs and goals, and our clients grow their businesses as a result.
With PSS, our IT experts provide a virtual IT department. Dedicated on-site and remote team members get to know our clients’ businesses inside and out. We integrate seamlessly into our clients’ teams and cultures. Many of our clients say we are so engrained in their business that their own employees view us as in-house staff and feel they couldn’t do business without us.
We aid executives in IT budgeting, contingency planning and auditing. Because the technological landscape changes at an increasing rate in today’s market, our ability to understand and explain the best options for an organization is critical. Our CIO and subject matter experts advise the likes of corporations and government agencies on best practices in IT and regularly offer industry expertise to respected publications.
Prescient has helped us with our operations globally. They have done everything from installing a worldwide VPN to staying at our headquarters all night on Christmas Eve to fix a single server problem. The 24×7 dedication of their staff and their commitment to us is second to none. I consider them like our own employees.
Prescient took our network from the verge of collapse and rebuilt it into a large robust system. They always offer planning ahead for budgets so there are no surprises. They have the resources necessary when we need them. They do whatever it takes to support us. Prescient was referred to me and they have definitely lived up to their reputation. They are a key part of our business
We had concerns about the stability and security of our network. Prescient came in and through their audit identified many weaknesses that we weren’t aware of. They gave our whole system a much-needed overhaul and provided value above and beyond the scope of the contract. That’s what I appreciate the most. They go the extra mile but don’t charge us for every little thing. We are extremely satisfied.