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Lots of companies remain on old versions of Microsoft Exchange, but—do we really have to remind you?—that’s a bad idea. Staying on old versions is worse than not applying patches in a timely [...]

You expect to provide technical support to employees who use desktop computers you provide, loaded with the software you install. But what about employees who use their own mobile devices to get [...]

Firewalls are a first line of defense, but they’re only a first line. The threats to networks today are smart, persistent, and ever-changing, and it’s inevitable that an attack will eventually [...]

One reason network management is so challenging is because companies often use multiple tools to collect and analyze the data. The reason for this is that there are different kinds of data [...]

Handling patches is like paying your bills. If you don’t have a system, you’re likely to overlook one and then have to deal with serious consequences later. In some ways it’s even worse than [...]

When you do your infrastructure planning, most of your thinking is about adding new equipment and new technology. How much time do you spend thinking about what you’ll do with old equipment [...]

When you don’t keep track of your spending, little expenses can total up into big expenses that have a long-term impact on your finances. This is as true for cloud spending as it is for your [...]

Cloud isn’t a single technology; it’s a way of accessing multiple kinds of technical resources. To use any cloud, like Microsoft Azure, effectively you need to make a series of decisions about [...]