How to Avoid Turnover Tsunami with Managed IT

 In Managed Services

Throughout the COVID-19 pandemic crisis, the US has had a spike in turnover rate. In most situations, employees decide to pursue new opportunities. But when a multitude of workforce decides to quit at once, it leads to a turnover tsunami.

One survey highlights that over 21% of workers feel engaged at work and want to switch to another job. Of course, there is a paradigm shift in the modern workplace market. As a result, the job marketplace has become more competitive.

Often, high expectations from the workforce to a seismic shift and impacts employee experience. For instance, many employees profess that they leave their manager rather than the job itself. It may sound odd but it rings true to competitive modern workplace standards.

Remote and Hybrid Work Model Challenges

As the remote and hybrid work model becomes normal, companies face new challenges and often feel unprepared to deal with impact when multiple employees quit at once. Like real estate and the stock market, the job marketplace has had its ups and downs.

But after the COVID-19 outbreak, the job marketplace has become more unstable. Not to mention many organizations had no choice but to trigger the response of lay-offs. Some experts also predict that there will be another wave of workforce resignations and departures in the post-pandemic era.

Changing Role of Managers

Today, managers are in the spotlight to improve engagement standards with millennial and Gen Z employees. Now, there is more than one reason for the high turnover rate. It could be income insecurity, lack of motivation, unhealthy and toxic workplace environment, or economic turmoil. The “perfect” job opportunities for employees are not around the corner. The fact of the matter is that employees decide to re-enter the complex job market when there is an issue.

High Turnover Rate and Pandemic Crisis

The “turnover tsunami” amidst pandemic crisis will continue to impact organizations across the U.S. HR professionals highlight that some employees feel undervalued, burned out, and stressed and decide to quit. On the other hand, a remote work setting alienates employees and creates a sense of discontent.

In fact, it is the main reason organizations now want to maintain a positive workplace environment. With the roll out of vaccinations, there is a good chance high turnover rate may slow down. In 2021, there is an urgent need for organizations to evaluate their approach towards the modern workforce.

Set Specific Boundaries

Oftentimes, employees feel befuddled about the nature and number of responsibilities. Not to mention, employees often have to take care of overlapped departmental responsibilities.  The trick is to make sure employees have balanced work and home life.

But when the line between work and personal life starts to blur, employees may experience burnouts and switch off the job.  Similarly, there should be boundaries about basic communication like announcements, updates, requests, questions, and invitations.

Ensure Job Fairness, Transparency, and Flexibility

Another way to avoid a turnover tsunami is to maintain healthy, transparent, and flexible workplace dynamics. Whether your workflow revolves around remote or hybrid culture, you will need to exercise fairness to all employees without bias, prejudice, or discrimination.

Managers who manage hybrid teams have more opportunities to create a cohesive collaborative culture and brainstorm ideas. For instance, managers can build a solid rapport with remote and in-person employees through realistic communication.

Empathize with Employees

In a fast-paced world and tumultuous world order, managers have to be empathetic towards employees. For instance, managers can help employees reflect on their role and job responsibilities rather than impose mountainous and overwhelming work.

The trick is to remove conventional barriers and bring employees on the same page to achieve common business goals. Also, companies shouldn’t be afraid to shift employees’ expectations and set new communication standards. The more you influence employees’ happiness, the more work performance you can expect.

Final Thoughts

With Prescient, you can have your own online IT department that would support your technical infrastructure. Our managed IT solutions resolve a variety of problems. You can count on our certified experts to mitigate issues when employees leave and fill out the gaps through the online IT department.

Prescient offers managed IT services like mobile and desktop support, 24/7 monitoring, and a dedicated virtual help desk. On top of standard practices to prevent a high turnover rate, your organization should also opt for managed IT services.

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