Email

Chicago Email Support Services That Ensures You Never Miss An Important Email

Email is how businesses communicate today, whether with customers, suppliers, partners, or employees. Email outages cost time, money, and can hurt your reputation. Make sure your email is reliable and secure with managed email services from Prescient Solutions.

Managed services include:

• Email support (Office 365)
• Office 365 migration
• Security
• Troubleshooting and problem resolution

Support from Prescient Solutions brings the Prescient Advantage to your business. We apply the collective IT intelligence of the certified experts on our team to all our IT services, whether delivered on premises or our remote Managed Technology Services solution.

Email is an integral part of modern business communication, serving as a primary means of interaction with customers, suppliers, partners, and employees. However, any disruptions or outages in your email system can result in significant costs, wasted time, and a negative impact on your reputation. To ensure that your email is reliable and secure, Prescient Solutions offers comprehensive managed email services.

Our managed email services encompass various essential functions to support your email infrastructure:

1. Email support (Office 365): We provide comprehensive support for Office 365, one of the leading email platforms used by businesses worldwide. Our team of experts is well-versed in Office 365 and can assist with configuration, setup, user management, troubleshooting, and ongoing support to ensure smooth email operations.
2. Office 365 migration: If you are planning to transition to Office 365 or upgrade your existing setup, our managed services include seamless migration assistance. We handle the migration process, ensuring that your data is securely transferred, user accounts are set up correctly, and all necessary configurations are in place to ensure a successful transition.
3. Security: Email security is paramount in today’s threat landscape. Prescient Solutions implements robust security measures to safeguard your email system from malicious attacks, unauthorized access, and data breaches. We employ industry-standard security protocols, including encryption, spam filters, antivirus software, and proactive monitoring to detect and mitigate potential security risks.
4. Troubleshooting and problem resolution: Our team is available to address any email-related issues that may arise. Whether it’s resolving email delivery problems, fixing configuration errors, or troubleshooting performance issues, we have the expertise to identify and resolve issues promptly, minimizing any disruption to your email communication.

By choosing Prescient Solutions for your managed email services, you gain access to the Prescient Advantage. Our team of certified IT experts leverages their collective knowledge and experience to deliver top-notch IT services. Whether you require on-premises support or our remote Managed Technology Services solution, we apply our IT intelligence to ensure the reliability, security, and optimal performance of your email system.

With Prescient Solutions as your trusted partner, you can rest assured that your email infrastructure is in capable hands, allowing you to focus on your core business activities while enjoying the benefits of a reliable and secure email communication platform.

Our expert team will take care of all your IT email support needs, allowing you to enjoy more cost-effective and predictable IT spending. We take pride in serving the Chicago, Illinois, and Wisconsin areas, providing exceptional IT services to businesses like yours.

FAQ

1. What is Email Support Services? Email Support Services involve professional assistance and technical support provided to ensure the smooth operation, reliability, and security of email systems. It includes tasks such as email setup, configuration, troubleshooting, maintenance, and addressing any email-related issues or concerns.
2. Why do I need Email Support Services? Email is a critical communication tool for businesses, and any disruptions or issues can have a significant impact on productivity and reputation. Email Support Services help in ensuring that your email system functions optimally, addresses technical challenges, and provides proactive maintenance to minimize downtime and enhance security.
3. What types of email systems are supported by Email Support Services? Email Support Services typically cover a wide range of email systems, including popular platforms such as Office 365, Gmail, Exchange, Outlook, and other custom email solutions. The specific email systems supported may vary depending on the service provider.
4. What tasks are included in Email Support Services? Email Support Services can include various tasks, including email setup and configuration, user management, troubleshooting email delivery issues, resolving email client errors, managing spam filters and security settings, performing software updates and patches, and providing general technical support for email-related inquiries.
5. How can Email Support Services help improve email security? Email Support Services play a crucial role in enhancing email security. They can help implement and maintain robust security measures such as encryption, spam filtering, antivirus software, and multi-factor authentication. Service providers can also monitor email traffic for potential threats, provide security recommendations, and assist in incident response in case of security breaches.
6. Can Email Support Services assist with migrating to a new email platform? Yes, many Email Support Services include expertise in email migrations. They can assist in planning and executing the migration process, ensuring a seamless transition from the current email system to a new platform while ensuring data integrity, user settings, and configurations are properly migrated.
7. How quickly can Email Support Services address my email-related issues? The response time for email-related issues may vary depending on the service level agreement (SLA) and the severity of the problem. Reputable service providers strive to provide prompt support and have mechanisms in place to address critical issues urgently.
8. Can Email Support Services assist with integrating email with other applications or tools? Yes, Email Support Services can help integrate email with various applications, tools, and services. They can assist in setting up email clients, synchronizing email across devices, configuring email on mobile devices, integrating email with customer relationship management (CRM) systems, or other business-specific applications.
9. How can I benefit from outsourcing Email Support Services? Outsourcing Email Support Services allows you to leverage the expertise of professionals who specialize in email management. It can help reduce the burden on your internal IT team, ensure consistent support, access the latest industry best practices, enhance email security, and provide proactive maintenance to keep your email system running smoothly.
10. How do I choose the right Email Support Services provider for my business? When selecting an Email Support Services provider, consider factors such as their experience, expertise with your email system, service level agreements, response times, security measures, scalability, reputation, and customer reviews. It is recommended to evaluate multiple providers and choose the one that aligns best with your specific requirements and budget.

Our suite of managed technology services includes: