Chicago Backend Support for Critical Business Systems
Servers today run critical backend applications as well as the virtual desktop infrastructure supporting employees’ desktops. Managed services for servers ensure these critical devices are secure and up to date with required maintenance. The Prescient Solutions team provides support for your current infrastructure and develops the insight and understanding to design and implement the infrastructure you need in the future.
Here are some key functions included in our managed services:
- Provisioning and Inventory Management: We handle the provisioning of servers, ensuring that you have the necessary hardware and software resources to meet your business requirements. We also maintain a comprehensive inventory management system, keeping track of your server assets and their configurations.
- Routine Maintenance and Patch Management: Our team performs regular maintenance tasks on your servers to keep them running smoothly. This includes applying patches and updates to address vulnerabilities, enhance performance, and ensure compatibility with the latest software versions.
- Security: We prioritize the security of your servers and implement robust measures to safeguard your data and infrastructure. This includes configuring firewalls to protect against unauthorized access and deploying antivirus software to detect and mitigate potential threats.
- Monitoring and Alerting: We utilize advanced monitoring tools to keep a close eye on the performance and health of your servers. If any issues arise, we receive real-time alerts and can take proactive measures to resolve them promptly, minimizing downtime and disruptions.
- Problem Resolution: Our support team is readily available to address any server-related issues you encounter. We leverage our collective IT intelligence and experience to swiftly diagnose and resolve problems, ensuring minimal impact on your business operations.
When you choose Prescient Solutions for your managed services, you gain access to the Prescient Advantage. Our certified experts bring their extensive knowledge and expertise to all our IT services, whether they are delivered on-premises or through our remote Managed Technology Services solution.
At Prescient Solutions, we are dedicated to providing comprehensive and reliable support to empower your business. Our goal is to optimize your server infrastructure, enhance security, and deliver exceptional service that aligns with your unique needs and future goals. Trust us to be your trusted partner in managing your server environment effectively.
Our expert team will take care of all your IT backend support needs, allowing you to enjoy more cost-effective and predictable IT spending. We take pride in serving the Chicago, Illinois, and Wisconsin areas, providing exceptional IT services to businesses like yours.