Home 9 Managed IT Services 9 Security and Compliance

Chicago Layered Security Services 


In a small town you can leave an office unlocked. But the internet means every office is accessible worldwide, so you need to make sure your key IT infrastructure is protected against threats that can come from anywhere.

Managed Technology Services from Prescient Solutions offer a layered security service to our clients. Firewalls and antivirus software are important, but the base layer of security remains the end user. Our layered security focuses on this weak and often forgotten element of security.

Our Managed Technology Services layered security solution includes several key components:

  1. DNS Services: We implement DNS filtering to prevent users from accessing unfriendly or undesired websites. By blocking access to potentially harmful sites, we minimize the risk of users inadvertently exposing your systems to malicious threats.
  2. End User Security Training: We provide comprehensive security training to educate your end users about common cyber threats, safe browsing practices, email security, and other best practices. By raising awareness and promoting responsible behavior, we empower your employees to become the first line of defense against cyberattacks.
  3. Phishing Exercises and Reporting: To meet compliance requirements and enhance your security posture, we conduct simulated phishing exercises. These exercises help identify potential vulnerabilities and provide valuable insights into the effectiveness of your security awareness programs. Our reporting mechanisms offer detailed analytics and metrics to track progress and identify areas for improvement.
  4. Anti-Malware and Recovery Services: Despite precautions, there is always a risk of end users falling victim to an attack. In such cases, our Managed Technology Services provide anti-malware solutions to detect and remove malicious software. Additionally, we offer recovery services to restore systems to a secure state and minimize the impact of any security incidents.

At Prescient Solutions, our security services are backed by the Prescient Advantage—the collective IT intelligence of our certified experts. Whether we deliver services on-site or remotely, our managed services are built upon a foundation of extensive IT knowledge and expertise. We strive to empower your organization with a strong security foundation that sets the stage for IT success.

By implementing our layered security approach and focusing on the human element, we ensure that your IT infrastructure remains secure against evolving threats. Prescient Solutions is dedicated to providing comprehensive and proactive security services that safeguard your business operations and data integrity.

Our dedicated team of experts is committed to supporting your current infrastructure while also having the foresight and expertise to design and implement the infrastructure you will need in the future. With our managed services, you can rest assured that your servers are in capable hands.


Frequently Asked Questions

What is backend support for critical business systems?

Backend support for critical business systems refers to the technical assistance and maintenance services provided for the underlying infrastructure and software systems that power a company’s operations. It includes the management, monitoring, troubleshooting, and optimization of servers, databases, networks, and other backend components.

Why is backend support important for critical business systems?

Backend support is crucial for ensuring the smooth and reliable functioning of critical business systems. It helps maintain system performance, uptime, and security, ensuring that essential processes and data remain accessible and protected. Backend support also helps optimize system efficiency, enabling businesses to operate more effectively and efficiently.

What types of critical business systems are covered under backend support?

Backend support typically covers a wide range of critical business systems, including enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, supply chain management systems, financial systems, inventory management systems, and other software applications that are vital to a company’s operations.

What specific services are included in backend support for critical business systems?

Backend support services may include server management, database administration, network monitoring and troubleshooting, performance tuning, backup and disaster recovery, software updates and patching, security management, user access control, system integration, and technical support for backend infrastructure and applications.

How does backend support help ensure system reliability and security?

Backend support professionals proactively monitor critical systems, identify potential issues, and take preventive measures to maintain system reliability. They also implement robust security measures, such as firewalls, intrusion detection systems, and access controls, to safeguard business systems from unauthorized access, data breaches, and other security threats.

Can backend support services be customized to fit specific business requirements?

Yes, backend support services can be tailored to meet the specific needs of each business. The level of support, response time, and the scope of services can be customized based on factors like the size of the organization, the complexity of the systems, and the criticality of the business processes being supported.

How does Prescient Solutions provide backend support for critical business systems?

Prescient Solutions offers comprehensive backend support services for critical business systems. Our team of certified experts provides proactive monitoring, timely maintenance, troubleshooting, and optimization of backend infrastructure and applications. We ensure system reliability, performance, and security, helping businesses maximize their operational efficiency and minimize downtime.

Can Prescient Solutions assist with the design and implementation of backend infrastructure?

Yes, in addition to backend support, Prescient Solutions also offers expertise in designing and implementing backend infrastructure. Our team can assess your business requirements, recommend suitable technologies, and assist in the planning, deployment, and configuration of the backend systems to ensure they align with your organization’s goals and objectives.

How can I benefit from backend support services from Prescient Solutions?

By partnering with Prescient Solutions for backend support, you can offload the responsibility of managing and maintaining critical business systems to our experienced team. This allows you to focus on core business activities while enjoying the assurance of reliable, secure, and optimized backend infrastructure. Our expertise and proactive approach ensure that your systems operate smoothly, providing a solid foundation for your business success.

Managed IT Services in Chicago, IL

1834 Walden Office Square, Fifth Floor
Schaumburg, IL 60173
Sales and Support (Toll Free): (888) 579-7817