About Prescient Solutions
What is Prescient Solutions?
Prescient Solutions is a managed IT services and IT consulting company in Schaumburg, Illinois. Founded in 1996, it works as an outsourced IT department for businesses across the Chicago and Milwaukee areas, handling managed IT, cybersecurity, cloud, and IT strategy. It is a Microsoft Gold Partner and part of the Link 1 IT Solutions platform.
How did Prescient Solutions start?
Prescient Solutions was founded in 1996 by Jeff Scheper and his mentor and friend Jim Lagattuta. Scheper began his career as a programmer and project manager, then built a custom software company before starting Prescient. Founder Jerry Irvine, a longtime network and security expert, helped shape the technical side of the business. The idea was simple, and it still guides the company: give growing businesses the kind of IT expertise big companies have, without the cost of building a full team in-house.
What does Prescient Solutions do?
Prescient works as your outsourced IT department. For a steady fee, the team runs and protects the technology a business depends on, so the business can focus on its own work. Services include:
- Managed IT services and a 24×7 help desk
- Cybersecurity
- Cloud services and Microsoft 365 and Azure support
- Remote IT and on-site engineers
- Backup and disaster recovery
- IT consulting, governance, and strategy
We serve the Chicago and Milwaukee areas, and businesses across Illinois and Wisconsin.
Who does Prescient work with?
A typical Prescient client is a mid-sized organization with one to five internal IT staff who need extra hands for specialized projects, strategy, and emergencies. We work across many fields, including manufacturing, state and local government, non-profits, professional services such as accounting, consulting, and law firms, and field-based services. Clients tend to see IT as a long-term investment in how they run and grow, not just a cost to patch when something breaks.
Who leads Prescient Solutions?
Prescient is led by an experienced executive team:
- Jodi Kohler, Chief Executive Officer. A proven chief executive with a track record of growing technology and services companies.
- Randall Irwin, President. Appointed in 2025, with more than 20 years of leadership experience.
- Chris Watkins, Chief Operating Officer. Leads IT and client service work. He joined Prescient in 2007 as an engineer and rose through the company.
- Jon Bindert, CPA, Chief Financial Officer. Leads financial planning and operations.
- Colleen Klehr, Chief HR Officer. Leads people strategy, with more than 25 years in HR.
The company was built by its founders: Jeff Scheper, James Lagattuta, and Jerry Irvine. Irvine is a nationally known cybersecurity expert. In 2008 he was chosen for the National Cyber Security Task Force, a joint effort of the Department of Homeland Security and the U.S. Chamber of Commerce. His security work has been featured in The New York Times, Wired, and on WGN Radio.
What certifications and partnerships does Prescient have?
Prescient is a Microsoft Gold Partner and partners with Cisco, Fortinet, WatchGuard, Webroot, and VMware. The engineering team holds current certifications across Microsoft, Cisco, and VMware. In plain terms, the training and track record are there to keep your technology running and secure.
Is Prescient part of a larger company?
Yes. Prescient Solutions is a business unit of the Link 1 IT Solutions platform, a group building a family of IT service companies. Being part of a larger platform gives Prescient more resources and reach, while local teams keep serving clients the same way.
Core Values
Sharing Information
Getting the Job Done
Always Doing Better
Acting with Integrity
Working Diligently
We keep clients in the loop and explain technology in plain terms, so you always know what is going on.
We take ownership of a problem and stay with it until your systems are working.
We do the right thing for the client, even when no one is watching.
FAQs
What is Prescient Solutions?
Prescient Solutions is a managed IT services and IT consulting company in Schaumburg, Illinois, founded in 1996. It works as an outsourced IT department for businesses across the Chicago and Milwaukee areas.
When was Prescient Solutions founded?
Prescient Solutions was founded in 1996 by Jeff Scheper, along with founders James Lagattuta and Jerry Irvine.
Where is Prescient Solutions located?
Prescient Solutions is based at 1834 Walden Office Square, Schaumburg, IL 60173, and serves businesses across the Chicago and Milwaukee areas.
Who owns Prescient Solutions?
Prescient Solutions is a business unit of the Link 1 IT Solutions platform, a group that is building a family of IT service companies.
Who leads Prescient Solutions?
The executive team includes CEO Jodi Kohler, President Randall Irwin, COO Chris Watkins, CFO Jon Bindert, and CHRO Colleen Klehr. The company was founded by Jeff Scheper, James Lagattuta, and Jerry Irvine.
What certifications and partnerships does Prescient hold?
Prescient is a Microsoft Gold Partner and partners with Cisco, Fortinet, WatchGuard, Webroot, and VMware. Its engineers hold current Microsoft, Cisco, and VMware certifications.
What industries does Prescient Solutions serve?
Prescient works with mid-sized organizations across many fields, including manufacturing, state and local government, non-profits, professional services such as accounting, consulting, and law firms, and field-based services, throughout Illinois and Wisconsin.
What are Prescient’s core values?
Prescient is guided by five core values: Sharing Information, Getting the Job Done, Always Doing Better, Acting with Integrity, and Working Diligently. In practice, that means keeping clients informed, owning problems until they are solved, and building long-term relationships.