Information Technology (IT) Services for Distribution Companies
Helping Distribution Businesses Use IT to Increase Visibility and Deliver Better Service
Customers no longer patiently wait for deliveries. They want to know where their items are in real-time. Distribution services companies need to leverage technology to increase visibility and communicate better with customers. GPS and Internet of Things devices help keep everything connected and deliver live status updates, but companies struggle to develop a technical infrastructure that cost-effectively delivers reliable, accurate information. That’s where Prescient Solutions comes in: we help distribution companies use modern supply chain technology to gain increased visibility and generate actionable data while protecting the security of their information.
Providing a Clear View of Goods and Data in Transit and at Rest
Prescient Solutions offers distribution companies a full range of It services that track and manage goods whether they’re in storage, in transit, or ready to be billed. Our team of experienced engineers delivers IT excellence either on-site or through 24x7x365 remote monitoring and Helpdesk (24×7) services. We draw on an established playbook of recommended architectures and processes, but tailor our work to your specific needs. Prescient Solutions certified engineers can offer the following services:
- Upfront assessment and periodic audits of IT systems and issues
- 24×7 remote monitoring, alert and documentation systems
- Emergency services and problem resolution
- Implement effective data protection and security
- Manage backup and disaster recovery processes
- Server, network, IP telephony, mobile, and cloud solutions
- Apply necessary patches and upgrades
- Manage vendor relationships including RFPs and negotiation
- Evaluate and migrate to cloud technology options
- Develop a strategic technology plan to support future growth
- Tap into the same level of expertise available to big companies
- Timely reporting
Project Consulting or Managed Services
Prescient Solutions’ IT services are available on a project basis to help you address a specific need, or through managed services that provide ongoing support of your technical resources and infrastructure.
Prescient’s experience in distribution spans the industry and includes work with companies in the wholesale, distribution, warehousing, logistics, and transportation sectors.