Prescient Solutions Implements Automated Systems for Entire IT Infrastructure

Challenge: The Academy requested proposals from qualified, professional technology vendors for Information Technology Support Services to provide technical support, assistance, hardware and software troubleshooting, network and system maintenance, and training and documentation of Academy hardware and software inventory.

Solution: Prescient came on board in 2014. They reviewed the inventory, assessed system architecture and equipment for efficiency, made recommendations for improving routine support criteria, and eliminating emergency maintenance situations. The team defined and eliminated security holes and vulnerabilities by implementing automated systems to monitor, scan, update, and report on Academy’s entire IT infrastructure and systems.

Results: Since 2014, the Prescient Solutions team has efficiently and effectively managed the Academy’s Information Technology services. The team provides desktop support, server and workstation services, network administration services, email security, and back up.

Prescient Solutions Helps Aspire Solve Disjointed IT Issues

Challenge: Aspire’s previous IT partner was responsible for a plethora of systems including aging server hardware, antiquated camera systems, and confidential patient data. However, their deployed strategies were not optimal for efficiency, nor did they line up with industry standard best practices.

Solution: Prescient Solutions had to rebuild the entire IT infrastructure from the core. From security cameras, access control systems, and building alarms, to network upgrades, docking stations, and hardware service contracts, Prescient built an environment that was optimized both internally and externally.

Results: Prescient Solutions brought structure, best practices, and decades of experience to an organization in despair. This structure unified many IT systems and processes while increasing reliability and decreasing costs.