Your Virtual IT Department
Supporting technical infrastructure is a challenge for businesses that depend on their computer systems but can’t justify an in-house IT team. Prescient Solutions offers managed technology services that solve that problem by turning our team of certified experts into your virtual IT department. Our services include:
- Virtual help desk
- 24×7 monitoring
- Desktop support
- Mobile support
Working with Prescient Solutions for support is as simple as working with a member of your own team. Once you contact us through an 800 number or email, our white glove support model means we take ownership of the problem. From network and hardware installation and configuration to application support and help desk services, Prescient Solutions will solve the problem or work with the outside experts necessary to find a solution. Our team will act on your behalf with third party vendors and service providers to support your systems whether they’re on site or in the cloud. You’re never on your own with a technology problem with our managed technology services.
Our suite of managed technology services includes: