When your managed services contract is up for renewal, you shouldn’t just sign on for another year because it’s convenient. Take a moment to consider whether your managed services provider is [...]

No matter the level of support your cloud provider offers, you still need to monitor your cloud systems.  That’s the only way you can know that your instances and applications are up, whether [...]

Cloud is a fundamental change in how your data center operates, and it fundamentally changes the responsibilities of your data center staff. Planning for these changes should be part of your [...]

If you’re looking for more motivation to upgrade from obsolete versions of Windows Server, maybe the new security features in Windows Server 2019 will get you to take action. New Security [...]

Lots of companies remain on old versions of Microsoft Exchange, but—do we really have to remind you?—that’s a bad idea. Staying on old versions is worse than not applying patches in a timely [...]

You expect to provide technical support to employees who use desktop computers you provide, loaded with the software you install. But what about employees who use their own mobile devices to get [...]

Firewalls are a first line of defense, but they’re only a first line. The threats to networks today are smart, persistent, and ever-changing, and it’s inevitable that an attack will eventually [...]

One reason network management is so challenging is because companies often use multiple tools to collect and analyze the data. The reason for this is that there are different kinds of data [...]

Handling patches is like paying your bills. If you don’t have a system, you’re likely to overlook one and then have to deal with serious consequences later. In some ways it’s even worse than [...]

When you do your infrastructure planning, most of your thinking is about adding new equipment and new technology. How much time do you spend thinking about what you’ll do with old equipment [...]