How to Keep Your Technology Team Ahead of the Curve
Information technology is constantly changing. Artificial intelligence and other new technologies mean even more changes are coming. Making sure your IT team has the skills to leverage all those technologies is critical for your business to stay competitive and achieve success.
Download our guide to learn more about keeping your tech team’s skills current.
Ransomware Attacks on Municipalities
America’s cities and towns stand on the frontlines of cyber warfare. Hackers, phishing emails, ransomware, cyber attacks, malicious malware, the list goes on. These incidents are happening more and more every day to major organizations including municipalities. You can’t afford to not keep your people safe!
View our factsheet to discover the tools and framework to fight back.
Is Your Help Desk Really Helping?
One of the biggest complains end users have is that the help desk isn’t helpful. When it comes to problems that are more complicated than resetting a password, too often it seems like the helper doesn’t know that much more than the helpee. Users often have to make multiple contacts to try to get a problem resolved or feel like the help desk cares more about closing the ticket rather than solving the problem. Sound familiar?
Download our guide to learn more about help desk problems and resolutions.
Data Loss Prevention: Strategies and Software
The biggest threat to data security comes from internal users, so DLP strategies implement tools and policies to ensure that users access only the data they need to perform their job functions and don’t unnecessarily expose it outside the corporate network.
Download this guide now to learn more.
Don’t Fall for the Disaster Recovery Myths
There are a lot of myths about disaster recovery (DR), and falling for them can cause big problems when a crisis occurs. Even though a disaster can shut your business down—sometimes permanently—many companies fail to create a disaster recovery plan. That’s because they believe the biggest myth of all: that disaster won’t happen to them.
Download this guide to learn 5 disaster recovery myths.
A Guide to Managed IT Services
Providing the necessary oversight and support that IT needs is time consuming and expensive. Managed IT services solve those problems. This Guide to Managed IT Services will answer:
- What are managed services?
- What is the scope of managed services?
- What are the benefits?
- How can your company get the biggest benefit?
- Are managed services right for your company?
How to Hire an IT Consulting Firm
Partnering with an IT consulting firm can be an effective way for companies to meet their technology needs and achieve business goals. This Guide to effective Hiring of an IT Consulting Firm will provide:
- An overview of typical services
- 5 reasons to hire an IT consultant
- A checklist for choosing the right firm
- Tips for achieving a successful relationship